Can't login with my e-mail - Spotify won't accept password

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Can't login with my e-mail - Spotify won't accept password

cpapalardo
Newbie

I think this is a huge structural problem with Spotify.

 

It accepts when I login with Facebook, but not through e-mail and password.

I just reset my password and Spotify won't recognize it.

 

My account was first created through Facebook, but I don't want it to be linked to Facebook anymore. How can I get this fixed??

1 Reply

SergioDavid
Roadie

Hey @cpapalardo, welcome to the Community!

 

Do you have this issue on every device you try to log into? What about from your Account Overview?

 

If your account was created through Facebook and you no longer want it to be, you'll need to create a new account. If you choose to do this, reach out to our team on Twitter so they can help you out with transferring your tunes.

 

If your account is just linked to Facebook, you can disonnect it by following these steps. 

 

Hope that helps 🙂

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