Can't login


Can't login


Before this account, I had another account but about two days ago, it just went dead. I went to the Spotify app and I was logged out and when I tried to login it just would say incorrect password or username, even though I know it was correct. After, I tried to do a password reset but it just would say the email isn't associated with an active account. When that didn't work after trying a few times, I tried to make an entirely new account with the same email but it said it was still taken. I've tried a few more times since then to login, but it still says incorrect username or password. I don't know what happened but I want my account back. :(


1 Reply

Re: Can't login


Hey @clo-tea,

I’m sorry to hear you're having trouble logging in. Check out this Spotify Answer I think it might help. 

Let me know how it goes!