Can't login!

I use spotify for years and have since almost a year a premium account.
I was always automaticly logged in, but now since a view days i have to login but it doesn't work. I made my account with Facebook, and when i want to login with Facebook there is standing that i gave allready permission on Facebook to login on spotify. After that, you go automaticly back to spotify and then is there standing that the login is failed.
I changed allready my password on Facebook, but still the same story after that.
Can somebody help me please?!
I am traveling and i wanna listen music!
1 Reply

Hi @Denise1992!


Welcome to the Community.


To start, can you let us know what device, operating system, and version of Spotify you're using?

If you're using a computer, could you try logging into the Spotify app using your Facebook's email address as the username, instead of using the button "Log in with Facebook"? Clearing your browser's cache/cookies could help too.


Let us know how it goes.

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