Can't login

[Denise16]

I already have a premium account, but suddenly I am not able to login anymore... although I am sure I am using the wright username and password.  A pop up message apears saying I am using the wrong password or username. I have already changed my password but that doesn't work... Does anyone know how to fix this problem? 

[FabianS_Bogota]

Hey @Denise16!

It might be possible that you have two accounts. You can check the info in here to solve it.

If it continues to happen, the support team can give you a hand. You can reach them on Facebook or Twitter at @SpotifyCares or via email here.

Take care!

[KertArt]

I had the same problem today, I was logged out from all my devices but change password through my email helped restore access.

It's really curiously because I 100% remember password from my account and never change it before.

[SaraiSound]

So sorry to hear about your issue, let's get you back up and listening to your hottest playlist. Here is a link to get you up and running.  Contact Support