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Can't pay for premium

Can't pay for premium

I just got a new credit card, and i am unable to pay my subscription, the card is a danish "Dankort"

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2 Replies

Hi Zorex

 

Had the same issue before. Just a tip, check these prior to your purchase:

  1. Make sure you have enough funds (amounting to a regular subscription, just to be safe)
  2. Your credit card billing address should match your Spotify account's country settings
  3. Check if you've entered the correct security code
  4. Contact your bank to make sure the card is enabled for online purchases
  5. Make sure your card isn't cancelled

Should all else fail, get in touch with Spotify directly here.


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Tried checking everything, and my card should work, so... yeah, will try getting spotify to answear have already sent an email already, but thanks

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