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Can't pay!!

Can't pay!!

Woke up this morning to an email saying payment failed, tried to sort it, but spotify won't take my card!

 

I've been on the phone to my bank asking why it failed and whats happend etc. There is funds in my account and my card isn't blocked. The card is registered UK as on the spotify form.

 

The bank has said that the problem is with spotify and not the card or bank account.

 

I need my spotify!!!!!

Reply
1 Reply

Hey there @vodlimelem and welcome to the community!

 

We definitely want to help you get back to your jams as soon as possible!

 

I recommend reaching out to Spotify Support. They can be reached through their Twitter Handle @SpotifyCares, Facebook Page Spotify Cares, or through the online contact form.

If you submit the contact form instead of the Twitter or Facebook Message, make sure to check your inbox and junk folder for an email from Spotify.

 

Until then, enjoy this song on me:

 



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