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I have had premium for awhile now and recently had to get a new phone. I have synced the phone with my computer and all the playlists are there, but now have to download them before I take them on travels. I used to be able to listen to it in the car, even over my cell network, and now I can't. This is very frustrating as this is the entire reason I have premium. This also means that I can't use the browse function and listen to other pre-made playlists online while not on wifi. Why did this work for over a year and a half and now isn't? If the subscription details have changed, please let me know so that I can cancel if I wont be able to browse while only using my cellular network.
I have followed your instructions, Internet is connected and I have playlists. I have used up uneccesary data,and it is frustrating to say the least. Do I have to do anything else beside switching to offline?? Please can you help. I had a visitor and their lists started downloading immediately on their phone . They tried it on mine and it did nothing . I have plenty of phone data for the download.
thanks Linda.
Hi! I have Premium account, but sometimes when I disconnect the wifi and open Spotify I can not play my created Playlist (and subscribed).. I download it. Even I set 'Offline mode':
Hey guys 🙂
I also have this problem. I could play offline music at home without problem, but then when I went to my office at work it didn't want to play offline no matter what. Spotify is blocked for online playing at my work, but I had hopes that I could play offline at least.
So maybe it is because of your internet, something is blocking it.
Hi,
I have downloaded heaps of tracks then when I am offline the are not showing as downloaded they are there but in faint writing and will not play?
i already paid the premium and i cant download even play it offline.. please help me fix it.. i pay in cebuana lhuilier by dragon pay
I’m having the same god darn problem and this has never happened. On top of that I’m paying TEN DOLLARS a month for your BULL**bleep** **bleep** SERVICES. I’m a completely UNHAPPY customer and I’m about 2 seconds away from switching to iTunes- the only reason I haven’t is because I’ve previously been a droid user and already have so many songs on my account!!! YOU NEED TO FIX THIS IMMEDIATELY. DONT PROMISE CERTAIN **bleep**NG SERVICES, OVERCHARGE FOR THEM AND THEN NOT DELIVER!!!!!!! I am sooo livid!
I have a windows laptop and I signed up to Spotify Premium a couple of days ago and I cannot see the "Offline" button that is usually there. I've had Premium before and I've used it on this lap top and it's been a few months since I renewed my account. Everything looks different now. At work i can see the offline button but not on my lap top WTFunk?!
i have spotify premium and some of my downloaded songs are not available offline
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