Can't reconnect my account to Facebook

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Can't reconnect my account to Facebook

stratofortress2
Casual Listener

Back in the day when I switched to a new account and got premium I immediately connected my acc with my FB.

Since then I disconnected and reconnected FB and Spo. several times with no problems at all. It displayed my full name, or my original username.

 

A few days ago I had to disconnect it again, and when I tried to log in again, typed my acc credentials, pressed ok, the window disappeared, but it didn't connect.

 

I've tried to do it from my phone, from 2 different PCs - none of them worked.

 

Any suggestions???

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Re: Can't reconnect my account to Facebook

mathiaseirik
Regular

Hi!

 

It's possible that you have opted out of sharing your data with Facebook.

 

Please check this on your account settings here: https://www.spotify.com/account/privacy

Also, please make sure that you've allowed Spotify to have access to your personal data on Facebook: https://www.facebook.com/settings?tab=applications

 

I hope these suggestions help you solve this issue!

2 Replies
Solution!

Re: Can't reconnect my account to Facebook

mathiaseirik
Regular

Hi!

 

It's possible that you have opted out of sharing your data with Facebook.

 

Please check this on your account settings here: https://www.spotify.com/account/privacy

Also, please make sure that you've allowed Spotify to have access to your personal data on Facebook: https://www.facebook.com/settings?tab=applications

 

I hope these suggestions help you solve this issue!

Re: Can't reconnect my account to Facebook

stratofortress2
Casual Listener

Thank you! It worked!

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