Can't remember account password or username I used with my premium account.

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Can't remember account password or username I used with my premium account.

JessicaSnyder
Newbie
I'm paying for this subscription every month but I can't find a way to call a help desk to help me with this problem so I'm extremely upset. There's not a single phone number to call for the us to recover this information. I set up this account and for some reason it's not sinked to my email anymore and I'm sick of paying $10 a month and still listening to the darn commercials.
1 Reply

Adam_B
Spotify
Spotify

Hey @JessicaSnyder.

 

We don't currently offer telephone support at Spotify, but you can always find help on the Community!

 

We also offer support over email. On this occaision, it'd probably be best to get in touch over email if you're still having trouble logging into your account.

 

You can reach them here.

 

Also, it's likely you may have signed up with Facebook. Try clicking 'Log in with Facebook' and see if that reunites you with your tunes.

 

Thanks.

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