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Can't remember my email but I remember my ID

Can't remember my email but I remember my ID

Hi

 

Today I had been logged out of my account automatically for some reason. When trying to log back in it says that the password is incorrect when that is not true.

 

Nevertheless, I can't remember the email linked to my account but I do know my spotify ID. Is there any way to know what email is linked to my account by knowing the ID?

 

I desperately  need my account back and without the email I'm not able to reset my password.

 

TY!

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4 Replies

Hey @haiwei,

 

Thanks for reaching out.


You can request a password reset by entering your username here. Once that's done, please check the inbox of every email account you own 🙂

Let me know how it goes.

MaximSpotify Star
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hello, i checked all the emails and nothing arrived. is there any other solution?

I registered with my phone number, but, every time I try to log in with the code it says "There has been an error. Please try again or visit our help area."

Hey there @santiago_monastero,

Thanks for posting in this thread!

Just to confirm, are you seeing the same error message on all devices that you use Spotify on? If so, we'd suggest reaching out to our Customer Support team. They can have a closer look at things backstage and help you further.

We're just a post away if you need anything else.

MariaModerator
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