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Can't remember the e-mail and I'm paying the premium account

Can't remember the e-mail and I'm paying the premium account

I change my phone and I don't remember which e-mail I was using but I'm still paying for premium. How can I get the information of the account with my credit card info? Please help.
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1 Reply

Try typing every email address you have into this page here:

 

https://www.spotify.com/password-reset/

 

Check all your email accounts to see which one the email was sent to

MattSudaSpotify Star
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