Can't remember username or email

[juliaaaoverboar]

Hi, I signed up for a free Premium trial back in October, after my trial was over, I decided not to continue with the subscription so I decided to unsubscribe from Premium. I used an old email that I can't remember anymore, and I don't remember the username. Problem being I think I failed to unsubscribe from the Premium subscription and I've been paying 9,99 for the past few months without having access to the account. Is there any way I could recover this account by using my debit card details ?? Any help would be appriciated, thanks.

[meahtenoha]

Hey @juliaaaoverboar do you know the log in details you use for the Community? Your account should be linked to the same details you used to sign in here. 

[juliaaaoverboar]

I'm using a different account right now, I have no access to anything to do with the other one.

[MattSuda]

@juliaaaoverboar 

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-anonymous/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.