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Can't remove member from family plan?

Can't remove member from family plan?

Whenever I click on someones name within my family plan options, it says

"Oops! Something went wrong, please try again."


and I can't get on the members options to remove them.


Essentially, I'm stuck on the family plan page and can't click on one of the members names to remove them.


Any help??

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2 Replies

Hey @angryshlaggers! Welcome to the community!

 

That's not cool. Let's do some troubleshooting. Could you try to use a different browser to remove the member from Spotify Family? Let me know how that goes.

 

Have a nice weekend! 🙂

HuboSpotify Star
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Note: I'm not a Spotify employee.

I had this problem and contacted Spotify support here.  I clicked through technical issues to still need help, dropped my details in the page and an agent sorted it after a quick chat.  It was much easier than expected.


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