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Can't remove my old facebook account from my spotify account to use my new facebook?

Solved!

Can't remove my old facebook account from my spotify account to use my new facebook?

There is no "disconnect from facebook" in preferences, it say "connect to facebook" instead but it still says I'm using my old facebook when I'm in spotify. This is getting on my nerves, please halp.

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Marked as solution

Hi jowillia - That should be sorted for you now. Just restart the app to see those changes. 

View solution in original post

18 Replies

Hi Sebban - That's quite odd. Are you signing in with your 'sebastiano66' username?

 

Do you mind sending over a screenshot of your Preferences Page without the 'Disconnect from Facebook'?

I have posted this on other threads, but I post this here since it seems like a moderator is watching this board. It is around the same issue.

 

I need to do the same. I posted on another thread a couple days ago, but haven't recieved a response. (I need help with changing Facebook account registered)

 

Please let me know what I can do. The options of clicking a checkbox for Social Network on preferences etc are not there. I originally signed up for a Premium Account with just a throw away FB account, but since have decided to link to my main FB page to more easily share songs with friends etc...

 

Please let me know my next steps. I can seend you details if you giv eme an email etc...

Hi JDSpecial - The option to 'Disconnect from Facebook' is only availble to users that joined before the Facebook integration.

 

As you created your account via your Facebook you can't disconnect. If you'd like to use another FB profile you'll need to create a new account via https://www.spotify.com/signup/open/.

 

Before you do this please be sure to cancel the subscription on your original account.

Just so we are clear. I will need to cancelover the monitoring tools and long files the account I originally signed up with facebook, then resign up with the account I want to use??

 

That seems completely perpostuours...I could have swon I have seen a post where a moderator or admin was able to point the account that it was signed up under to a different account or something...

Here you go, this is crazy.

 

http://i.imgur.com/7ExAC.png

 

And when I try to "connect to facebook" the pink "spotify social has failed" comes up again. ๐Ÿ˜ž

 

And yes, this is "sebastiano66"

Sebban - I've tried something, hopefully this should have disconnected your account correctly now. How does it look?
Airhorn Enthusiast

Yes! It has worked now! Thanks so much for the help!

please do this for mine! i'm 1333402316, i need to change my spotify account to a new facebook account. I pay for premium I would very much want this complication rectified. Cheers


@David wrote:
Sebban - I've tried something, hopefully this should have disconnected your account correctly now. How does it look?

 

Hi notmorrissey - Your case is a bit different here. 

 

As you joined Spotify via your Facebook account that connection needs to stay intact. If you want to use a different FB you'll need to create a new Spotify account. 

 

Just cancel your current Premium account via your subscription page. When that expires you can upgrade that new account instead. 

 

Please disconnect my spotify from my old FB account. I have same issue as Sebastien had. I am jowillia.

Marked as solution

Hi jowillia - That should be sorted for you now. Just restart the app to see those changes. 

Yes, it worked, Thank YOu

Hy, I changed my facebook email, but spotify is still using my old email adress. How can i change this ? Thank you !

Hi, I've a problem removing Facebook from Spotify too. Could you please disconnect Facebook from my account "ekudden"? Thank you!

I have the same problem, connected my facebook to my moms spotify account by accident. her account name is agneta47, need it disconnected if possible ๐Ÿ™‚

 

edit: figured it out nvm.


@mosslund wrote:

I have the same problem, connected my facebook to my moms spotify account by accident. her account name is agneta47, need it disconnected if possible ๐Ÿ™‚


You should be able to do this yourself.

Log into the Spotify account using the spotify username and password, then head to Edit > Preferences > Social Network > Disconnect from Facebook in the desktop client. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

I want to keep spotify but delete my facebook account.  How can I do this. 


@1231037241 wrote:

I want to keep spotify but delete my facebook account.  How can I do this. 


Hey there, get in touch here and one of our lovely support team will get back to you as soon as they can. If you get an automated response, reply back to it directly.

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