Can't remove old/broken devices from my account

Flokauli · 2024-09-01

Plan

Premium

Country

Germany

Device

Redmi Note 12, iphone se, iphone 7, 2x ipad and my old iphone x i need to remove

Operating System

ipados 18, ios 12, hyper os

My Question or Issue

I have a new iphone se but I cannot make downloads on it because my broken iphone x is still registered on my account and i have reached the device limit.

Maxim · 2024-09-01

Hey @Flokauli,

I recommend reaching out to Support so that they can look into this: https://www.spotify.com/about-us/contact/.

Thanks 🙂

MaximSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

Help categories

Account & Payment

Using Spotify

Listen Everywhere