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Can't reset password

Can't reset password

I can't reset my password. Have got the link sent to email. Clicked on link. Typed in new password and reconfirmed new password.

Click submit....but then it says my 'form expired'! And new password doesn't work.

Not a time out issue as literally changing the password in about 30 seconds...

Gone through this 4 times just to be sure.

Any ideas? is this actual spotify support?
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1 Reply

Hey @salmou

 

This community forum is user to user support. There are ways to contact support, but before you do that, let's see if I can can solve your problem here.

 

Can you try a password reset again, this time clicking the link and enterting a new password into the form in an incognito window or different browser? Does that help?

 

Let me know how it goes.

MattSudaSpotify Star
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