Can't seem to figure out how to pay

[jswinnen]

Hi,

My payment of this month has failed because I forgot to charge my prepaid credit card up.

Now I've charged it up, but can't seem to figure out how to pay?

Could someone please help me.

Thanks in advance

[MattSuda]

Try to cancel your subscription from this page

https://www.spotify.com/accounts/subscription/

Then try to create a new subscription for premium on your account from the same page

If you are still having problems after canceling and creating a new subscription, I suggest you contact support so they can help:

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email, you need to reply back to it.