My payment of this month has failed because I forgot to charge my prepaid credit card up.
Now I've charged it up, but can't seem to figure out how to pay?
Could someone please help me.
Thanks in advance
Try to cancel your subscription from this page
Then try to create a new subscription for premium on your account from the same page
If you are still having problems after canceling and creating a new subscription, I suggest you contact support so they can help:
If you get an automated reply email, you need to reply back to it.