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Can't sign in because its signed in on my banned PS4 account.

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Can't sign in because its signed in on my banned PS4 account.

Casual Listener

Plan

Premium

Country

Iceland

Device

Playstation 4 (PS4)

Operating System

Latest version of PS4 system

 

My Question or Issue

I want to sign into spotify but its signed in on my banned PS4 account so i cant sign out. Is there a way to sign out? Ive tried to open the app on the banned account but i need to be signed in, which i cant do, because its a banned account. Any help?

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3 Replies

Re: Can't sign in because its signed in on my banned PS4 account.

Rock Star 18
Rock Star 18

Hi there @RobinCedric,

thanks for reaching out !

 

You can start by trying out some steps provided on this help page.

 

However, this issue is related to a PS4 account which has to be unlocked.

In order to regain access to it i recommend you contact PS support and have them take a closer look for you.

 

Hope this helps 🙂

OneByBooRock Star 18
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Note: I'm not a Spotify employee.
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Re: Can't sign in because its signed in on my banned PS4 account.

Casual Listener

Thank you for replying! I tried every step in the link you provided but nothing seemed to work. I will contact PS Support and see what they can do.

 

Have a good day!

-Robin

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Re: Can't sign in because its signed in on my banned PS4 account.

Rock Star 18
Rock Star 18

Hi @RobinCedric,

thanks for trying my suggestion !

 

Please contact them and keep me posted 🙂

OneByBooRock Star 18
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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