Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Can't sign in

Can't sign in

When I enter login info I get a message saying "email already used to create account"... obviously! I'm trying to use it to sign in!
Reply
4 Replies

Hey @MissCritts,

 

Can you please try logging in with your username and password, instead of your email address and password?


Let me know how it goes!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thanks for the suggestion!

Still no luck with username

Can you please post a screenshot of the error message?
MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I've got it! I entered the first part of my email address without @hotmail.com and it worked! (I know I'm the last person on earth still using hotmail)

Thanks for your help!

Suggested posts