Can't sign into the Spotify app

[Meh204]

Everytime I try to sign in it says the combination of email and passwords wrong even though I've changed the password 2 times within the 2 days it's been happening that's including today I've tried everything I can think I can sign into the page but on my phone it goes to the app and immediately goes to the login screen

[Billy-J]

Hey @Meh204, thanks for reaching out to the Community!

Are you able to log on to Spotify here?

If you are able to log on there with no issues, could you let me know what happens when you log on into the app? 

Let me know how this goes 🙂 

[Rene01]

Hi,

Can you logon to spotify.com with your email address and password?

If yes, check your username and logon with your username.

Regards,

René

[Meh204]

I've fixed the problem I've had to uninstall Spotify then restart my phone and finally reinstall Spotify and was able to sign in using the same password as before

[Billy-J]

Hey @Meh204,

Awesome! I'm happy to hear that everything is working again.

If you need help in the future, you can always reply here, or start up a new thread and the Community will be happy to help.

Have a great day 🙂