Can't sign up for Student Discount

[latorres19]

I am trying to sign up for the student discount, I cancelled my premium subscription to sign up for the student discount but it will not load past this screen. I have emailed for help but there has been no solution, what can be done so that I can sign up?

I am trying to sign up for the student discount and cannot get past this screen, it will not load and I can't sign up for premium either. What can be done?

[Maxim]

Hey @latorres19,

If you got an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address.

Spotify Support usually replies within 24-48 hours.