Can't subscribe to family account because I live in a different country now

[tschuli13]

HI,

my whole family can subscribe to the family account except me. The system is always telling me that I'm in a foreign country when I want to confirm our new family account adress. What can I do??? 

thanks for your help

[FabianS_Bogota]

Hey @tschuli13!

Remember that every member of Premium for Family must live in the same address. If you do, make sure you're not using a VPN while accepting the invitation. Also, try clearing the cache and cookies from the browser or using an incognito window to accept the invite. Let us know how it goes!

Cheers 🙂