Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Can't unsubscribe due to deleted FB account

Can't unsubscribe due to deleted FB account

Hey everyone,

 

I have the issue that I can't unsubscribe my premium account because I have already deleted my facebook account. The main problem is that it still charges 9,99€ every month even though my account doesn`t exist on FB.
How the **bleep** am I supposed to unsubscribe my Premium account when I can`t even log in? or at least try to delete the whole account?

Thanks guys 😉

Reply
1 Reply

Hey @mcancar, welcome to the Spotify Community.

 

Please get in touch with Spotify via the contact form. Their support team will be able to take a look at your issue and you'll hear from them shortly.

Suggested posts