Spotify Community

missqueen6 · 2016-04-01

I have to change the details for a new creditcard, but it won't accept. Tried two different..

missqueen6 · 2016-04-01

Problem solved, something I had to fix with my bank for card service!

Maxim · 2016-04-01

That's great to hear! Feel free to reach out again if you need any help 🙂

MaximSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

Maxim · 2016-04-01

Hi there!

What's exactly happening? Are you getting any error messages?

MaximSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

missqueen6 · 2016-04-01

Yes I'm getting an error that my "payment service has a bad day..." I'm from Sweden, it's all in swedish.

Maxim · 2016-04-01

Alright! Can you try clearing your browsers cache and cookies and then try it again? And eventually try it in an ingocnito window too?

MaximSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

missqueen6 · 2016-04-01

Still not working..

Maxim · 2016-04-01

Okay, can you try it in another browser?

MaximSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

missqueen6 · 2016-04-01

Problem solved, something I had to fix with my bank for card service!

missqueen6 · 2016-04-01

Sorry!

Maxim · 2016-04-01

That's great to hear! Feel free to reach out again if you need any help 🙂

MaximSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

Can't update new creditcard