Can't update payment details

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Can't update payment details

jelezzierose
Newbie

I have clicked the update button to fix my payment issue a hundred times and nothing comes up for me to fix it. It just keeps going back to the same page with that darn button again and again! Help??

1 Reply

ErickRGuetta
Community Legend

I'd recommend you contact support so they can help you change your payment method, just provide them your account info.

 

You can contact support by filling this online contact form: https://www.spotify.com/about-us/contact/contact-spotify-support/
If you receive an automated email directing you to the community and/or help boards, make sure you reply directly to that email (even if it says it is no-reply) and an agent will get back to you as soon as possible.

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