Can't update payment method for paying via mobile

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Can't update payment method for paying via mobile

Visitor

.

Plan

Premium Student (pay via mobile

Country

Philippines

Device

Realme 5i

Operating System

Android 9 pie

 

My Question or Issue

Recently changed my mobile number. Spotify charged me today and says that payment failed. Try to update number in payment method would not work

1 Reply
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Re: Can't update payment method for paying via mobile

Rock Star 22
Rock Star 22

Hey @marcoesparagoza, thanks for reaching out to the Community!

I'm sorry to hear this. Could you try following some payment troubleshooting steps here > Pay by mobile section? 

 

Let me know how this goes!

Billy-JRock Star 22
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