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Can't upgrade to Spotify Family, upgrade button now gone from spotify.com/family

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Can't upgrade to Spotify Family, upgrade button now gone from spotify.com/family

So just renewed subscription due to bank card being reissued and forgetting to make the change here. Great timing as Family is now available, except I see no option to invite/add anyone/adjust subscription. About 20 minutes ago there was a button to upgrade on https://www.spotify.com/family but when clicked on while logged in I was prompted to enter payment again. There doesn't seem to be a mechanism to just adjust your subscription.

 

I went back after some searching and now...Spotify Family is 'coming soon' again and upgrade button gone. Also pointing to https://www.spotify.com/ph/family/ instead of https://www.spotify.com/family/ .

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@koil_kords 

 

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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Hi I am also having trouble up grading to family, my premium payments normally go out at the beginning of the month, last night I up graded to family, and can see my new payment is due the 25th of each month so having read the above redponse, it would appear that have altered dates to allow for premium/family up grade.
The problem is I cannot see family to invite family memembers to join, should this be live immediately as I would expect it to be?

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