Can't upgrade to premium due to failing in the payment method

[Lengay]

I can't upgrade to premium, because of failing in the payment I chose the smart and globe I have a load total of 130 but it keep telling me that there was an error.

[Alfredo]

Hey @Lengay, welcome to the community!

Right now, all purchases made using your balance or bill will be charged with additional 12% VAT. This means the final price for Spotify Premium service would be ₱144.48.

Try adding more funds to your balance and give it one more try. It should work like a charm.

Cheers.