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Yet again, I'm running into an issue with trying to upgrade my account to premium.
1) https://www.spotify.com/au/get-spotify/go/premium/
2) Click Confirm Purchase
3) Redirects to Facebook for password confirmation
4) Redirects back to https://www.spotify.com/au/get-spotify/go/premium/ with no messages
I've gone through the same loop several times now....
Solved! Go to Solution.
Hello, I have the same issue, I am trying for some weeks already to go premium but it seems like there's no way. Any updates on how could this problem be solved?
I am using paypal, I don't know if it's relevant.
I signed up 3 weeks ago. The extra money is being taken, but when I send an invite it says, cannot join already a member of this or another family plan. But yet we cannot both play from Spotify.
please help
me too. Trying for 2 weeks. So frustrating.
Hi Adam!
I'm stuck in this loop and can't seem to upgrade to Spotify premium... I have contacted Smart Communications Inc., Philippines and said they couldn't do anything about it unless Spotify makes the move to help me out.. 😞
Signed up to the one month trial of Premium but system won't update. I have reinstalled Sotify but still not working....... Help please!!
Hi. You may try the solution that I tried here. Hope it helps. 🙂
I am having same problem, trying to upgrade paying with current paypal account , it keeps redirecting me to continue and seems like I paid 4 or 5 times now!!
trying to get the 9.99 3 month special, possibly I do not qualify for it,
not sure
I did get 99cent promo this year does that preclude from this offer??
Hi. I am not quiet familiar regarding the paypal payment method for spotify cince I am just paying thru my mobile account. I suggest that you should contact spotify support. 🙂
Hi. You might want to check my post. I encountered the same problem just like yours. Hope it helps !
The same thing is happening to me...
Hi. I've been trying to upgrade to premium with payment method via mobile. The promo i'm after is 129 for 3 months. I've reloaded my number with 130 but the response is still *credit on your mobile prepaid account is not enough*. Currently, i still have a 132 remaining balance. Please help me with this.
i availed your student promo 65 per month and up till now my account is not premium yet.
Hi im also in this situation. I already paid my postpaid account but still cant get through my premium subs
Hi, I've been trying to upgrade to premium but I just can't seem to do so. Please help me.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…