Can't upgrade to spotify premium.

[Jordan_22]

Been a member since early 2013. had the same card until last month, got a new one and now I'm trying to upgrade to premium and i get " card provider is having a bad day" or something like that.

[Anyk17]

Hi @Jordan_22!

Thanks for coming to the Community for help.

Make sure that your card meets these requirements: https://support.spotify.com/article/I-cannot-activate-the-30-day-free-trial-credit-debit-card/. If it does, get in contact with your bank to find out why it's being declined.

Let us know if we can help with anything else.