Can't use account but paying for it

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Can't use account but paying for it

Newbie

Is there any way of cancelling an account when you can't log in? I don't remember the password for my other Spotify account and have had a new phone and can't log in. I've subsribed to Premium on this account so I can still use it out and about but that means I'm effectively paying £20 a month for 1 account! 

 

I don't mind paying if I can use it but I'm paying £10 a month for something I can't use! 

 

Help?!

1 Reply

Re: Can't use account but paying for it

Roadie

Hi @ellieyates94!

 

If you can't remember the password for your Premium account, you can reset it by going here.

 

Let us know how it goes. 

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