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Can't use premium

Can't use premium

Of browser it tells me I am a premium user, on the all I click on accounts and I don't have the button for "get premium" it just tells me my account is a free one and I can't use it, anytime I do try a pop up appears and tell me to upgrade to premium and tells me all the advantages, I click on "GOT IT" and nothing happens. Please help' my case is '02075364'
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3 Replies

 

*on the app* not "on the all"

If your online account does say premium, what username is shown on this page?
https://www.spotify.com/account/overview/

You need to log into your apps using that username unless it is a number, in which case you need to log into the app using Facebook.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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