Can't use premium

Reply

Can't use premium

LorenzoPolak
Casual Listener

I have a premium account and after the update I can't use it on my phone and it is telling that I have a free account.

 

Log in on the web, I have a premium account!!

what to do

 

Can you please reply as soon as possible

 

2 Replies

Re: Can't use premium

Nico
Community Legend

Hey @LorenzoPolak! Welcome to the Spotify Community. ^^

 

That doesn't sound quite right.

Have you tried reinstalling your app? If not here's a step by step tutorial.

Let us know if that helps, thanks! ^^

 

Peace

Re: Can't use premium

LorenzoPolak
Casual Listener
First of all thank you very much.

Indeed I reinstall it and checked again, but unfortunatly still not working
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