Spotify Community

Alicenguyener · 2015-03-19

My spotify keeps not letting me log in because it says I'm abroad? The thing is I haven't been out of the country in 2 years... And my recent vacation was still in the US. So I don't know what to do now

MattSuda · 2015-03-19

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.

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Help others find this answer and click "Accept as Solution".

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Note: I'm not a Spotify employee.

View solution in original post

MattSuda · 2015-03-19

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

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