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Can't use spotify family 'unexpected error'

Can't use spotify family 'unexpected error'

Hi,

I can't log in using the invitations ent by my brother, I always get an error message sayng
"3- oups, an error occured, please try again later" (in French  "3 - Oups ! Une erreur s'est produite. Reessayez plus tard.")
when filling in the confirmation form with my name and adress

 

Please help

 

Reply
2 Replies

Hey @akane,

have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

 

Have a nice day!

LK608

LukeSpotify Star
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Thanks forbyout heIp, but I just tried all these, without success:(

Any other ideas?

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