[Canada] Can I get a Google Home mini if I'm on a Premium for Family or Student discount?

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[Canada] Can I get a Google Home mini if I'm on a Premium for Family or Student discount?

nickdetroit
Regular

Plan

Family Premium

Country

Canada

Device

 

 

My Question or Issue

Why is the family plan excluded from the offer?  Only the base premium plan gets the Google home mini? That is complete BS.  Every other Country the family plan was eligible

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Re: [Canada] Can I get a Google Home mini if I'm on a Premium for Family or Student discount?

Moderator
Moderator

Hey all,

 

So we've currently launched the Google Home Mini offer for US citizens. Both Premium Individual and Premium Family users can apply. Users that have the Student Discount are not eligible.

 

You can find detailed info about the offer here.

 

If you live outside of the US we recommend keeping an eye out for any future offers we might have. In the meantime we will be closing this topic as not to confuse users with info from previous offers.

 

Thanks!

GuidoModerator
 
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411 Replies

Re: Home Mini Canada Offer

Jaybhatti
Casual Listener

Yeah this is a complete disappointment. I upgraded from premium to family plan. I pay more per month and I can't get a Google home for my family to use? Lame

Free google home in canada

Shaun_adam
Regular

 

Plan

Premium

Country

Canada

 

Operating System

Android

 

My Question or Issue

I'm trying to redeem the free google home mini in Canada. My wife and I are in a family subscription which my Spotify account manages.

 

When I try to use the website to claim the Google home mini I'm asked to subscribe for $9.99... but I'm already subscribed under the family plan for $14.99. 

 

I'm not sure if you have to have a Google account linked to Spotify in order to claim, but the email associated with my Spotify is from Gmail if that helps.

 

Thanks

 

Re: Free google home in canada

pkabriel
Newbie

I am also encountering this.  I have the family subscription.  I've tweeted at Spotify to hopefully fix this.

Google Home Mini with family subscription trying to charge me

Stephane3d
Newbie

Plan

Family plan

Country

Canada / Quebec

 

My Question or Issue

Hi, there's a promotion offering a Google Home mini for new and existing clients: https://www.spotify.com/ca-en/googlehome/offer/

 

However, when trying to redeem it, it asks me to subscribe again. Even so, the family plan is not available. I tried to use the standard plan, but even then, I couldn't redeem the Google Home mini.

How can I get the Google Mini offer if I'm already on a family plan?

Re: Free google home in canada

spramij
Regular

Same here. Family plan seems to be invalid, which is bumming me out. Would love to have some definitive answer from @spotify on the eligibility of a family plan

Re: Free google home in canada

ScottRD65
Newbie

Same here. It seems preposterous that existing users of the cheaper Premium Plan would be eligible but the more expensive Premium for Family does not qualify, if that's the case.

Re: Free google home in canada

nle0
Casual Listener

Same, student premium user here

Re: Google Home Mini with family subscription trying to charge me

TomKavarnic
Casual Listener

I tried to redeem the offer with the Family Plan as well, figured it would force a plan downgrade (which doesn't apply until the start of your next billing cycle) and then I could redeem the offer and reup to my Family Plan. Nope, when I tried to redeem it just told me I wasn't eligible. 

 

I live in Canada, have been paying the more expensive plan for more than 2 years now, but I am apparently not eligible. ¯\_(ツ)_/¯

Would love to be able to redeem the offer, but I don't have Twitter and Spotify lacks a dedicated support email that I could find. I guess that is why the company I work for which is similarly named is constantly getting calls and emails from annoyed Spotify Customers. 

 

Messages Image(3958068342).png

Free Google home mini for Canada Premium

nle0
Casual Listener

Plan

Student Premium

Country

Canada

Device

Desktop

Operating System

Windows 10

 

My Question or Issue

I signed up for Student Premium today for $5 so that I can get the free google home mini. However, when I go to try to redeem http://spotify.com/us/googlehome/redeem

It asks me to get family plan. Clicking Get Started on https://www.spotify.com/en-ca/premium gives me "It looks like you’re not eligible for that offer, but we found more for you."

Does anyone know how I can fix this?

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