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None of the below information is hi! I can't seem to get past the link. It just brings me to plans but I have been a premium family subscriber for a while. I tried to switch it to premium and that didn't work as well.
It does have a little screen that says if you are in Quebec you are not eligible, but I'm in Ontario.
Thanks!
Plan
Premium
Country
Canada
Device
Google pixel 3
Operating System
(iOS 10, Android Oreo, Windows 10,etc.)
My Question or Issue
What a kick in the shin, Spotify!! We're on a family plan and are not elligible for the offer. You will give a Google Home Mini to those paying $9.99/month, for not for those paying more.
I am also a Premium member but have the student account. does this make me ineligible for the google home mini?
I'm getting the same here. I have the family premium and cannot reeden this promo.
If someone figures this out, please let us know.
I read in the Terms and Conditions:
> Subscriptions to Spotify Premium for Students or Spotify Premium for Family are not eligible for this Supplemental Offer.
Spotify, why? It's still a premium plan and you're excluding a big chunk of your paid subscription users from this offer.
My problem is that my Student Premium will be finished soon and I will be charged in next month for regular Premium
We have had a family plan for years and would like to take advantage of this offer as well. Why are we not included?
In the same boat. This is ridiculous...figures.
I've sent a message to @spotifycares on twitter, which seems to be the primary support contact (eyeroll) to see if there is a way for Family subs to take advantage of this. Will report back with results
The only thing I can think is that for $9.99 per month with Premium you get one account, while with the Family plan you get up to 5 accounts for $5 more. If each were on their own account it would be $50 per month.
I can see the logic behind it, but I still think it's dumb, they would be better off having not offered the promo to existing accounts.