I am currently enrolled in the family subscription plan and it appears that I am not eligible for the promotion? I'm wondering if this is a bug or intentional? Not sure why paying more would exclude us, but if that's the case it's *very* irritating.
I seem to be having the same kind of trouble on my side, here in Canada. I have the Premium Family plan... that I pay 14,99 Can per month and I can't find a way to redeem the google home mini... Makes me wonder if that promotion isn't just a scam to get new users... but certainly not to keep the ones they have already.
I tried downgrading but then when I clicked on the button to get the Home Mini, I got an error saying I'm not eligible. I am a monthly family subscriber but can't get it. This doesn't really make sense.