This offer doesn't apply to premium family plans just the 9.99 regular premium. We pay more but don't qualify.
My Question or Issue
How can Family Premium members (who pay more) receive the offer for the Google Home Mini? Should we downgrade our accounts to receive the same benefits?
Waiting on a Spotify to offer this promotion to us Canadians!!! Please update us on this thread!
I have the same issue Here....
Premium Familly, no email.
i might change for another service just for that...
even when downgrading it won't work...
Having the same issue here, downgrading didn't fix it either. I'm getting: "It looks like you’re not eligible for that offer, but we found more for you."
I’m trying to redeem google home mini with my student premium, and the website doesn’t let me to redeem, saying “I’m not eligible for the redemption,” so I do I fix this?
Heard back from support - Family and Student plans are not eligible, making what we're seeing ostensibly expected behaviour.
This is a Canada offer - but only on the regular premium. My Beef is Family plan is not eligible