[Canada] Can I get a Google Home mini if I'm on a Premium for Family or Student discount?

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Re: Home Mini Canada Offer

MBetti
Newbie

This is embarrassing on Spotify Canada. A little bit of research shows that other countries that ran this promo did not have this issue with the family plans. We pay more, just make it an option for us. Downgrading isn't a viable option because then I'm kicking off others from using the service. Really hope this gets resolved.

Re: Google Home Mini

faultylogic
Regular

 

Yeah I saw that and tried those links assuming they had learnt from it.  No luck. I am also really not impressed with be directed to a community forum instead of being able to contact some one at Spotify. Not that I have a lot of issues but not having support is not cool.  

 

These two items might bring me back to google music or apple music.

Unable To Get Free Google Home Mini, Even though IM PAYING YOU MORE!!!

Elchubbo
Music Fan

https://www.spotify.com/ca-en/googlehome/offer/

 

Can you explain to me why you are rewarding users who are giving you less money than me with free google home minis?  Also, users just signing up for one month and cancelling? You can see at the below link that is what most people are doing!

 

https://forums.redflagdeals.com/spotify-free-google-home-mini-spotify-premium-subscribers-2277442/25...

 

If you look at this thread, you are sending google home minis to people who are signing up for one month, insta cancelling just to get it for free

 

But me, a LONG TIME CUSTOMER who pays you more money is not eligible.

 

If you don't send me a code to be able to use this offer, I will be cancelling my service at the end of this billing cycle and moving to Tidal/Apple Music/Youtube/Amazon Music instead.

 

 

Re: Google Home Mini

angelak1
Casual Listener

Yes so frustrated! It doesn't make sense. 

Re: Google Home Mini with family subscription trying to charge me

spaceleviathan
Casual Listener

If Spotify does not address this in a timely manner I'm filing a complaint with the CRTC. 

 

I'm tired of these bait and switch offers from Telecoms, ISPs, and other service providers. 

 

 

 

Re: Google Home Mini

angelak1
Casual Listener

I know! I was hoping to speak with someone in support to figure out a way they can honor the deal for the Premium Family members too but there was nothing. Hoping this forum can help bring this to the appropriate person's radar. 

Re: Home Mini Canada Offer

Vorde
Casual Listener

I really hope this gets changed soon, this is very disappointing, and I cannot just jump off of the Family Plan and jump onto Spotify Premium and kick everyone else off! 

This is an inane oversight, this was offered in other countries where eligibility was offered for Family Plan members.

Please review these posts and let it be known how disappointed your paying customers are.

Re: Google Home Mini

faultylogic
Regular

Yup or the great big cancel subscription on principle is a coming.  I didn't have any issues with apple apple family plan I also didn't have any issues with google music. I like Spotify radio better but once you make me angry on principle then it's done. 

Re: Google home mini student premium

hunzala
Newbie

same thing happening to me, seems extremely unfair...

Re: Home Mini Canada Offer

deridder45
Regular

Free stuff is always nice and its not fair that Canada has been excluded but lets be reasonable...

 

Yes with the family plan you pay $5/month more but you also get 5 more premium accounts in return. Thats a $50 value for only $5. These highly discounted premium accounts are why we are not eligable for offers like this. 

 

I realize not everyone uses all 5 additional premium accounts but even if you use just one you are already saving $5 a month.

 

Thanks Spotify for offering the Family plan and saving me $45 a month. I'll use those savings to buy a Google Home myself.

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