Cancel Account - Incorrect Password?

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Cancel Account - Incorrect Password?

ddtencer
Newbie

Cancelling my premium account...but when it prompts me to enter my password to confirm this, it comes up as "Incorrect Password" and I can't proceed.

 

I'm positive about my password, even navigated to the account screen to change it, and try to the updated one...same issue.

 

Help!

2 Replies

Nico
Community Legend

Hey @ddtencer! Welcome to the Spotify Community. ^^

 

That sounds not good.

Are you sure that you've used this tutorial ?

This may help you.

 

Peace

user-removed
Not applicable

Hi ddtencer,

 

I can confirm that the subscription on your account has now been cancelled.  Your account will change to the Free service at the end of your billing period.

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