Cancel Free Account

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Re: Cancel Free Account

Ru4psu
Casual Listener
Deleted my account where? When you click the "here" link you posted all it does is take you to a forum of people complaining about the same issue. So I I previously posted this customer service sucks.
Here's an idea... If it's as easy as you say post the step by step instructions yourself in a response to this.
Solution!

Re: Cancel Free Account

Peter__
Community Legend
Ready to delete your account? Just hop over to our our contact form. 
 
Please note! Some of you may receive an auto-response directing you back to the Community.
 
Don't fret. If you reply directly to that email your message will reach one of our friendly agents.

 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Cancel Free Account

Charms
Newbie
  1. How do I cancel SPOTIFY I signed up for premium for my daughter but realised it's not a reputable site. Any ideas to stop them taking my money before the trial ends.  Thanks 

Re: Cancel Free Account

Peter__
Community Legend

Hey @Charms :) 

 

Did you sign up to Spotify on Spotify.com, if so I can assure you it is a reputable site!

 

If you still want to cancel, just follow the steps here.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Cancel Free Account

user-removed
Not applicable

I want to disactivate my subscription.

Re: Cancel Free Account

Peter__
Community Legend
Just follow the steps in this help page:
https://support.spotify.com/learn-more/faq/#!/article/How-to-cancel-your-subscription

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Solution!

Re: Cancel Free Account

Rock Star 21
Rock Star 21

@Adolfo05 wrote:

I want to disactivate my subscription.


In order to request that your free account is deactivated, use the contact form

 

If you want to cancel a Premium membership and go down to Free, you can do so from the subscription page

blakeRock Star 21
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Solution!

Re: Cancel Free Account

onyx373
Newbie
Please cancel my subscription as well. Your cancellation links are nonfunctional.

Re: Cancel Free Account

Rock Star 21
Rock Star 21

@onyx373 wrote:
Please cancel my subscription as well. Your cancellation links are nonfunctional.

Did you try cancelling from this link

If it's not working, please use the contact form, and they'll be able to sort this out for you. When you get an automated response, make sure to reply to that email, even if the address says 'no-reply', as this makes sure your information is sent to the right team.

blakeRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: Cancel Free Account

user-removed
Not applicable

How do I cancel my free subscription?

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