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Someone please tell me how I go about cancelling this free Spotify account?? I sent Spotify a message, and they referred me here. I am not happy with the service I have received and I'll just leave it at that. Is anyone willing to help me out with this? Cancelling an account should be very simple, however I've not come accross any cancel options anywhere! How do I cancel the account??
Solved! Go to Solution.
If you paid through Paypal, you cancel recurring payments through them. There is no way to do so on this site.
CANCEL MY SUBSCRIPTION ASAP!!!!!!!!!!!!!!!!!!!!!!
Hey @danieljh711,
To cancel and delete your payment info, do the following:
1. Go to your Subscription page.
2. Click UPDATE DETAILS. If it shows below 'Would you like to cancel your subscription?' click there and cancel.
3. Check the box to 'Remove', and click 'Change' button,
Without any payment details, no new charges can be made, but if you're an iPhone user, you do need to check your iTunes subscriptions Auto Renewal and turn it off for Spotify.
Here are Apple's instructions on how to do it:
https://support.apple.com/en-us/HT202039
Hope it helps. 🙂
You may be using a different account from the one that's being charged. Do you get email receipts for your subscription charges? Search for one of them in your email account. In it, the Spotify username you're paying for is shown:
Username/ID: xxxxxxxLogin to the website with that username to check the status of your subscription, and your receipts. Ssk for a password reset if necessary.
If not, fill out the contact form, and someone from Spotify will be glad to help you within 24 hrs. Don't forget to check your spam folder for responses as they may end up there.
If you get an automated email directing you to the community or help pages, you need to reply directly to support@spotify.com and one of the customer services agents will get back to you.
Hey @gward2-9
Go to the top of the page and look for 'Topic Options'. In there click on 'Unsubscribe' to stop receiving emails if you wish to do so. 🙂
Hey @Jaabatiz,
You need to follow this link. Look under 'Account' > 'I want to close my Spotify account permanently'. Once done, you'll receive an email to confirm. If you didn't use Facebook to create the account you'll get an optional link to reactivate the account within 7 days.
delete my account please.
Could you please cancel my free premium trial as It was requested by accident.
regards
James
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…