Cancel Free Account

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Re: Cancel Free Account

Rock Star 22
Rock Star 22

Hey @mikemart59

 

If you did input payment information, check the status of your subscription.
 

In there you should delete your payment info to prevent any charges.

 

If you are an iphone user, you do need to check your itunes subscriptions for Auto Renewals and turn it off for Spotify.

 

Here are Apple's instructions on how to do it:

 

https://support.apple.com/en-us/HT202039

 

If you're getting charged, it could also mean you're paying a different account. Checking your receipts is a way to confirm that.

 

Hope it helps. :)

 

osorniosRock Star 22
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Re: Cancel Free Account

Y624zf78n5a65q0
Casual Listener

Can you please cancel my subscription.

 

Re: Cancel Free Account

Rock Star 22
Rock Star 22

Hey @Y624zf78n5a65q0

 

Do you get email receipts for your subscription purchases? Search for one of them in your email account. In it, the Spotify username you're paying for is shown:

 

Username/ID:        xxxxxxx

 

If you see a random number, that's your actual Spotify username, which was assigned automatically to you when you created your account through Facebook. If you see it in your receipt, you need to use the Log In with Facebook button.

 

You can login to the website with that username to check the status of your subscription, and your receipts.
 
In there you can cancel if you want to, and delete your payment info.
 
Hope it helps. :)
osorniosRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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