Cancel Premium Account

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Cancel Premium Account

Visitor

Plan =Premium

Country = USA

My Question or Issue

I have followed the instructions (attached) and my account does not show "Your Plan" and "Change Plan". I have went to every single tab on the left and all I can see is this Help us improve your account experience box. On the Available Plans tab it is wanting me to put in a credit card. I don't want to put in a credit card I want to cancel my subscription. On the receipts screen I see that my last payment took on 030820 so my next pyt should take on 040820. I do not want it to take. I need to cancel this subscription please. Brigot York.

1 Reply
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Re: Cancel Premium Account

Rock Star 18
Rock Star 18

Hi there @byork612

thanks for reaching out to the community !

 

Have you tried following the same steps on a different browser or incognito web page ? Trying it out on other devices might help as well.

 

Have you intialy created your account through Apple or a different company ?

 

Waiting on your update 🙂

OneByBooRock Star 18
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