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Cancel Subscription Linked With Facebook

Cancel Subscription Linked With Facebook

How do I cancel my subscription? I go to the cancellation page and it wants me to put in my password. I always logged on with Facebook, so I never made a Spotify password. If I go to Forgot Password and enter my email, it tells me to go to Facebook to change my password! My Facebook password I know works, cause I can sign on to Facebook just fine.

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1 Reply

Hey,

 

Could you try logging out of Facebook, then trying again?Have you tried another internet browser at all?

 

If you're still having trouble, please get in touch with our payments team through our Contact Form. You can fill it out here: http://www.spotify.com/about-us/contact/contact-spotify-support/?contact

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