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Hi folks! We're aware of reports about your Wrapped stories misbehaving and we're looking into it. We've managed to fix the issue with the Wrapped banner/stories not showing up. More info here. If the stories cause your app to stop responding, please subscribe here. Also, check out our Wrapped FAQ for answers to common questions.

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Cancel Subscription

Newbie

Signed up for Premium - but decided it was too expensive.  Need to cancel but can't seem to do it.  I need help

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Re: Cancel Subscription

Spotify
Spotify
Hi,

Welcome to the Community. You'll be able to cancel your subscription from your subscription page here: https://www.spotify.com/account/subscription/

Is this what you're having trouble with? If so, could you try logging out of Facebook, then trying again? Alternatively, you should be able to cancel if you go through a different internet browser.

If you're still having problems, please get in touch with our payments team. Just head to 'About us' above, then 'Contact Form'. They'll get back to you as soon as they can.
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