Cancel and refund?

Cancel and refund?

Yeungazz
Hi, looking to cancel the premium subscription. I thought the statement date is today, but turns out the fee has been charged yesterday. I have not used Spotify the last few days, can this fee be refunded to me if I cancel the subscription? Thanks
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1 Reply

Maxim

Hey @Yeungazz,

 

If you think that you're eligible for a refund, please get in touch with Spotify via the contact form or one of the social media channels. Their support team will be able to take a look at your issue and you'll hear from them shortly.

 

Contact form: http://bit.ly/SpotifyCF

Facebook: http://bit.ly/SpotifyCaresFB

Twitter: http://bit.ly/SpotifyCaresTW

 

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 48 hours.

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