Cancel and still charge

[ArtEriTavar]

I recently register and cancel the account just last a few seconds, however the payment was made to my credit card, how can I fix that? never actually use the service, obviously I want my money back.

[Maxim]

Hey @ArtEriTavar,

The first thing to do is check your email for a Confirmation Email. Each user receives one after cancelling their Spotify subscription.

[ArtEriTavar]

Yeah i have one.

[Maxim]

Hey @ArtEriTavar,

If you think that you're eligible for a refund, please get in touch with Spotify via the contact form or one of the social media channels. Their support team will be able to take a look at your issue and you'll hear from them shortly.

Contact form: http://bit.ly/SpotifyCF

Facebook: http://bit.ly/SpotifyCaresFB

Twitter: http://bit.ly/SpotifyCaresTW

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 48 hours.