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Cancel credit card to stop charging me

Cancel credit card to stop charging me

Plan

Premium

Country

Hong Kong

Device

iPhone X

Operating System

iOS 12.3

 

My Question or Issue

This is my newly created account since my previous account was automatically logged out during IOS update and I couldn't get back my previous account (I have tried all the email accounts that I have and Facebook login but still failed). 

Therefore, is it possible to cancel the credit card used to stop charging me?

Reply
2 Replies

Hey there @user-removed,

thanks for reaching out to the community !

 

Sorry to hear you're having an issue. 

Before canceling i'd recommend reaching out to support through this page and have them take a closer look for you.

 

However, if you still feel like canceling you can check this help page on how to do it correctly.

 

Let me know what you think 😃

Simply contact your bank and inform them to stop any furthur transactions with Spotify.

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